How Mohawk Honda acquired 75 used cars from its service drive in March
"Out of a hundred customers, we might get one person that's like, 'eh, leave me alone, and that might even be high," said GM Greg Johnson. (4 min. read)
GM Mike Yates on using AI for service, inventory, and search visibility at BMW of Bridgewater
"I think, as dealers, [we] need to know, are we visible? And if we're not, how do we become visible?" said Mike Yates, general manager at BMW of Bridgewater. (4 min. read)
Doc fees, disclaimers, and third-party listings: What dealers need to fix before the FTC comes looking
Adam Crowell and Barrett Beatty joined Daily Dealer Live to discuss what recent warning letters mean and what dealers should do about them. (3 min. read)
Cox Automotive, VINCUE respond to terminated data agreement
Dealers using VINCUE learned last week that they would need to access MMR and KBB data through direct links, as it would not be available natively after March 31. (4 min. read)
The fixed ops playbook behind Willis Automotive's best CSI year
"When I started in the business 25 years ago, we were out there having fun every day. So, let's just do that," said Ryan Carlstedt, EVP of fixed operations. (4 min. read)
Granbury Kia GM on conveying luxury at a mass-market store
“I believe if people treat people like a million dollars, they'll spend a million dollars,” said James Seale, Managing Partner and GM of Granbury Kia. (4 min. read)
Rising transport fraud puts dealer inventory at risk, Auto Hauler Exchange says
"Make sure you have your checks and balances in place...because it is everywhere," said Frank Zombo, VP of sales at Auto Hauler Exchange. (3 min. read)
Lucid rolls out Apple CarPlay, Android Auto to Gravity owners via free OTA update
"Apple CarPlay and Android Auto are two of the most sought-after features by our customers," said Emad Dlala, SVP of Engineering and Software at Lucid. (3 min. read)
