As 84-month auto loan terms grow, dealer Brian Benstock explains the long-term cost
"We want to find more customers, we want to create more customers, we want to serve more customers, we want to keep more customers," he said. (2 min. read)
West coast dealer group cuts third-party ad dependency with CDP investment
"At any given time, 3% of our book of business is looking to buy a car," said Dennis Gingrich, sales and finance director at The Niello Company. (3 min. read)
The leadership changes that helped Rohrman Automotive correct uneven store performance
“If everything gets stuck with me, with that many people, that's a major flaw in my leadership style,” said Ryan Rohrman, CEO of Rohrman Automotive Group. (3 min. read)
Dealers, NADA urge Congress to pass PART Act, help curb catalytic converter theft
“...It's not the sexiest issue, but it's an important issue, and it's an expensive issue...,” said Greg York, CEO of Vann York Auto Group. (4 min. read)
New England Volvo dealership serves exclusivity, access for premium members
“We were trying to think of...What’s the next step to add that would make us different from anybody else,” Jameson Riley, general manager of Riley Volvo, said. (3 min. read)
How Lexus of North Hills is securing $2,100+ PVR in a hybrid sales model
“Great finance managers will be involved with their sales floor. If I didn’t have the support of my desk, I couldn’t be where I’m at right now,” said Justin Lasky, a business manager at Lexus of North Hills. (4 min. read)
P4 Automotive COO says sales managers prove toughest role to fill in 2026
“We like sales managers that can get their hands dirty and get the toughest deals done and can manage the inventory and put the customer and their needs on the right vehicle..,” Scott Pharr said. (4 min. read)