Dealer Strategies

News coverage of Daily Dealer Live segments

How one fixed ops director turned more menu choices into more money

Dealer Strategies

Apr 20, 2026

How one fixed ops director turned more menu choices into more money

NADA seeks answers on FTC warning letters in second webinar Friday

Dealer Strategies

Apr 17, 2026

NADA seeks answers on FTC warning letters in second webinar Friday

How Titus-Will Automotive Group built a photo department from scratch

Dealer Strategies

Apr 15, 2026

How Titus-Will Automotive Group built a photo department from scratch

How Niello Co.’s Fixed Ops Director employs AI to help monitor MPI videos

Dealer Strategies

Apr 14, 2026

How Niello Co.’s Fixed Ops Director employs AI to help monitor MPI videos

Dealer Strategies

Apr 13, 2026

Why Gold Coast Cadillac bets on the customer relationship to outlast its inventory problem

Dealership website speed: What it is, why it matters, and how to fix it

Dealer Strategies

Apr 9, 2026

Dealership website speed: What it is, why it matters, and how to fix it

Dealer Strategies

Apr 7, 2026

Why Fred Timbrook keeps building in rural markets that many avoid

Dealer Strategies

Apr 7, 2026

How Community Kia doubled its internet lead conversion with a 100% video response process

How Mohawk Honda acquired 75 used cars from its service drive in March

Dealer Strategies

Apr 2, 2026

How Mohawk Honda acquired 75 used cars from its service drive in March

GM Mike Yates on using AI for service, inventory, and search visibility at BMW of Bridgewater

Dealer Strategies

Mar 31, 2026

GM Mike Yates on using AI for service, inventory, and search visibility at BMW of Bridgewater

Dealer Strategies

Mar 30, 2026

The 'Moneyball' system behind Sherwood Ford’s fixed ops growth

Doc fees, disclaimers, and third-party listings: What dealers need to fix before the FTC comes looking

Dealer Strategies

Mar 26, 2026

Doc fees, disclaimers, and third-party listings: What dealers need to fix before the FTC comes looking

Rohrman's Jeremy Nowling on Amazon Autos: 'What do you have to lose?'

Dealer Strategies

Mar 25, 2026

Rohrman's Jeremy Nowling on Amazon Autos: 'What do you have to lose?'

What to know before signing any automotive AI contract in 2026

Dealer Strategies

Mar 25, 2026

What to know before signing any automotive AI contract in 2026

The fixed ops playbook behind Willis Automotive's best CSI year

Dealer Strategies

Mar 23, 2026

The fixed ops playbook behind Willis Automotive's best CSI year

Dealer Strategies

Mar 20, 2026

Fleet facility opens up more lanes for retail, commercial customers

Granbury Kia GM on conveying luxury at a mass-market store

Dealer Strategies

Mar 19, 2026

Granbury Kia GM on conveying luxury at a mass-market store

Dealer Strategies

Mar 18, 2026

This auto group is tripling service lane sales using daily monitoring and tiered outreach

The $50 oil change strategy driving customer-pay ROs at Bob Rohrman Toyota

Dealer Strategies

Mar 15, 2026

The $50 oil change strategy driving customer-pay ROs at Bob Rohrman Toyota

Rising transport fraud puts dealer inventory at risk, Auto Hauler Exchange says

Dealer Strategies

Mar 13, 2026

Rising transport fraud puts dealer inventory at risk, Auto Hauler Exchange says

No more excuses: How Art Moehn Auto Group is rethinking its used-car acquisitions

Dealer Strategies

Mar 11, 2026

No more excuses: How Art Moehn Auto Group is rethinking its used-car acquisitions

Fraud ring bust exposes $1.5M auto loan scheme

Dealer Strategies

Mar 4, 2026

Fraud ring bust exposes $1.5M auto loan scheme

Dealer Strategies

Mar 3, 2026

'Stuck inside these four walls': What one parts director learned from working outside auto

AI is rewriting search engine rules for dealers

Dealer Strategies

Feb 27, 2026

AI is rewriting search engine rules for dealers

How one Toyota dealer is securing units in a market running dry

Dealer Strategies

Feb 26, 2026

How one Toyota dealer is securing units in a market running dry

Dealer Strategies

Apr 20, 2026

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2 min read

How one fixed ops director turned more menu choices into more money

"We believe in 100% of the time for 100% of the services," said Chris McPhillips, a fixed ops director in Cool Springs, Tenn. (3 min. read)

Julie Walker

Dealer Strategies

Apr 17, 2026

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2 min read

NADA seeks answers on FTC warning letters in second webinar Friday

Clarification on doc fees, enforcement sought by dealers. (3 min. read)

Richard Greene

Dealer Strategies

Apr 15, 2026

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5 min read

How Titus-Will Automotive Group built a photo department from scratch

Photography affects every department of a dealership. (3 min. read)

Julie Walker

Dealer Strategies

Apr 14, 2026

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4 min read

How Niello Co.’s Fixed Ops Director employs AI to help monitor MPI videos

Tully Williams found that consistency was the biggest area to improve. (2 min. read)

Julie Walker

Dealer Strategies

Apr 13, 2026

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4 min read

Why Gold Coast Cadillac bets on the customer relationship to outlast its inventory problem

"I see this time as an opportunity to gobble up market share by doing things that other dealers won't do," said Executive VP and dealer partner Bill Camastro. (3 min. read)

Julie Walker

Dealer Strategies

Apr 9, 2026

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3 min read

Dealership website speed: What it is, why it matters, and how to fix it

"You've built this incredible showroom... and then they have a digital showroom that nobody sees because it's slow and sluggish," said Doug Karr, Principal SEO at Overfuel. (2 min. read)

Dealer Strategies

Apr 7, 2026

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4 min read

Why Fred Timbrook keeps building in rural markets that many avoid

The CEO of Timbrook Automotive breaks down the discipline, tradeoffs, and long-term bet behind his 20-rooftop rural strategy. (3 min. read)

Julie Walker

Dealer Strategies

Apr 7, 2026

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4 min read

How Community Kia doubled its internet lead conversion with a 100% video response process

‘I believe it probably, at a minimum, has doubled the success we've had on internet leads,' said General Sales Manager Bryan Gelfand. (3 min. read)

Julie Walker

Dealer Strategies

Apr 2, 2026

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5 min read

How Mohawk Honda acquired 75 used cars from its service drive in March

"Out of a hundred customers, we might get one person that's like, 'eh, leave me alone, and that might even be high," said GM Greg Johnson. (4 min. read)

Ash Savage

Dealer Strategies

Mar 31, 2026

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5 min read

GM Mike Yates on using AI for service, inventory, and search visibility at BMW of Bridgewater

"I think, as dealers, [we] need to know, are we visible? And if we're not, how do we become visible?" said Mike Yates, general manager at BMW of Bridgewater. (4 min. read)

Ash Savage

Dealer Strategies

Mar 30, 2026

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4 min read

The 'Moneyball' system behind Sherwood Ford’s fixed ops growth

Damon Egan didn't chase more ROs: He built a roster, hired a videographer, and changed how his team uses data, all in real time. (3 min. read)

Julie Walker

Dealer Strategies

Mar 26, 2026

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5 min read

Doc fees, disclaimers, and third-party listings: What dealers need to fix before the FTC comes looking

Adam Crowell and Barrett Beaty joined Daily Dealer Live to discuss what recent warning letters mean and what dealers should do about them. (3 min. read)

Ash Savage

Dealer Strategies

Mar 25, 2026

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4 min read

Rohrman's Jeremy Nowling on Amazon Autos: 'What do you have to lose?'

Nowling considers the model a free opportunity for dealers. (3 min. read)

Julie Walker

Dealer Strategies

Mar 25, 2026

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3 min read

What to know before signing any automotive AI contract in 2026

These are suggestions from Yogesh Darji, Founder and CEO of AgentDynamics. (2 min. read)

Car Dealership Guy

Dealer Strategies

Mar 23, 2026

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7 min read

The fixed ops playbook behind Willis Automotive's best CSI year

"When I started in the business 25 years ago, we were out there having fun every day. So, let's just do that," said Ryan Carlstedt, EVP of fixed operations. (4 min. read)

Ash Savage

Dealer Strategies

Mar 20, 2026

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4 min read

Fleet facility opens up more lanes for retail, commercial customers

The 30-bay shop is dedicated to fleet and commercial service only. (2 min. read)

Julie Walker

Dealer Strategies

Mar 19, 2026

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4 min read

Granbury Kia GM on conveying luxury at a mass-market store

“I believe if people treat people like a million dollars, they'll spend a million dollars,” said James Seale, Managing Partner and GM of Granbury Kia. (4 min. read)

Ash Savage

Dealer Strategies

Mar 18, 2026

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4 min read

This auto group is tripling service lane sales using daily monitoring and tiered outreach

The group now appraises 750 to 1,000 service customers a month across the five stores. (4 min. read)

Julie Walker

Dealer Strategies

Mar 15, 2026

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5 min read

The $50 oil change strategy driving customer-pay ROs at Bob Rohrman Toyota

"It's $50 bucks; trademark pending...," GM Zac Kinch told Daily Dealer Live host Sam D'Arc. (3 min. read)

Julie Walker

Dealer Strategies

Mar 13, 2026

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4 min read

Rising transport fraud puts dealer inventory at risk, Auto Hauler Exchange says

"Make sure you have your checks and balances in place...because it is everywhere," said Frank Zombo, VP of sales at Auto Hauler Exchange. (3 min. read)

Ash Savage

Dealer Strategies

Mar 11, 2026

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5 min read

No more excuses: How Art Moehn Auto Group is rethinking its used-car acquisitions

"A car deal is a car deal. It should always be like that,” said Charlie Spradlin, sales director at Art Moehn Auto Group. (4 min. read)

Ash Savage

Dealer Strategies

Mar 4, 2026

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6 min read

Fraud ring bust exposes $1.5M auto loan scheme

The scheme is known as “bust-out” fraud, in which individuals build up strong credit profiles before securing multiple loans and intentionally defaulting. (4 min. read)

Marcus Amick

Dealer Strategies

Mar 3, 2026

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4 min read

'Stuck inside these four walls': What one parts director learned from working outside auto

Rather than treating his other-industry experience as a liability, Vince McIsaac says his outsider’s perspective shapes how he runs his department. (3 min. read)

Julie Walker

Dealer Strategies

Feb 27, 2026

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4 min read

AI is rewriting search engine rules for dealers

Car buyers are now doing fewer keyword searches and more conversational-style hunts. (5 min. read)

Julie Walker

Dealer Strategies

Feb 26, 2026

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4 min read

How one Toyota dealer is securing units in a market running dry

General Sales Manager Richard Brunell credits his service-industry experience with helping him foster friendly relationships. (3 min. read)

Julie Walker