Rising transport fraud puts dealer inventory at risk, Auto Hauler Exchange says
"Make sure you have your checks and balances in place...because it is everywhere," said Frank Zombo, VP of sales at Auto Hauler Exchange. (3 min. read)
The scheme is known as “bust-out” fraud, in which individuals build up strong credit profiles before securing multiple loans and intentionally defaulting. (4 min. read)
'Stuck inside these four walls': What one parts director learned from working outside auto
Rather than treating his other-industry experience as a liability, Vince McIsaac says his outsider’s perspective shapes how he runs his department. (3 min. read)
As 84-month auto loan terms grow, dealer Brian Benstock explains the long-term cost
"We want to find more customers, we want to create more customers, we want to serve more customers, we want to keep more customers," he said. (2 min. read)
West coast dealer group cuts third-party ad dependency with CDP investment
"At any given time, 3% of our book of business is looking to buy a car," said Dennis Gingrich, sales and finance director at The Niello Company. (3 min. read)
The leadership changes that helped Rohrman Automotive correct uneven store performance
“If everything gets stuck with me, with that many people, that's a major flaw in my leadership style,” said Ryan Rohrman, CEO of Rohrman Automotive Group. (3 min. read)
Dealers, NADA urge Congress to pass PART Act, help curb catalytic converter theft
“...It's not the sexiest issue, but it's an important issue, and it's an expensive issue...,” said Greg York, CEO of Vann York Auto Group. (4 min. read)
New England Volvo dealership serves exclusivity, access for premium members
“We were trying to think of...What’s the next step to add that would make us different from anybody else,” Jameson Riley, general manager of Riley Volvo, said. (3 min. read)