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Car Dealership Guy
Car Dealership Guy

Dealer Strategies

+1

How this D.C.-area dealer supported customers through the government shutdown

Nov 14, 2025

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4 min read

How this D.C.-area dealer supported customers through the government shutdown

Weeks without paychecks pushed federal employees to forego car purchases, delay service, decline maintenance, and approve only bare-minimum repairs. (3 min. read)

Anna del Villar
Nancy Dunham
Anna del Villar, +1

Fixed Ops Pulse

Service retention is slipping—here's how dealers are getting it back

Nov 12, 2025

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8 min read

Service retention is slipping—here's how dealers are getting it back

It's time to plug those profit gaps

Nancy Dunham
Nancy Dunham

Daily News

How Tully Williams slashed used-car reconditioning from 5 days to 2

Nov 11, 2025

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4 min read

How Tully Williams slashed used-car reconditioning from 5 days to 2

“We focus on two things,” Williams explained on Daily Dealer Live. “When we buy the car, how many days until it gets to the shop? And then how many days in the shop? (4 min. read)

Nancy Dunham
Nancy Dunham

Dealer Strategies

+1

Ohio dealer flags major discrepancies in wholesale vehicle condition reports

Nov 10, 2025

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4 min read

Ohio dealer flags major discrepancies in wholesale vehicle condition reports

“I think the high-volume sellers have been allowed to write their own ticket,” said dealer Kable Derrow. (3 min. read)

Nancy Dunham
Nancy Dunham

Fixed Ops Pulse

The fixed ops boom is flattening—here’s how smart stores are staying profitable

Nov 6, 2025

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8 min read

The fixed ops boom is flattening—here’s how smart stores are staying profitable

Stay current. Stay competitive.

Nancy Dunham
Nancy Dunham

Daily News

Economic anxiety clouds the car buying experience despite process improvements – CDK Global

Nov 5, 2025

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4 min read

Economic anxiety clouds the car buying experience despite process improvements – CDK Global

Insurance rates, loan costs and price myths are sabotaging deals. Here’s how smart dealers are handling the setbacks. (3 min. read)

Nancy Dunham
Nancy Dunham

Daily News

Auto loan growth signals renewed confidence, but affordability remains the wild card

Nov 3, 2025

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5 min read

Auto loan growth signals renewed confidence, but affordability remains the wild card

The broader credit picture remains stable, but operating costs continue to climb, TransUnion data suggests. (5 min. read)

Nancy Dunham
Nancy Dunham

Dealer Strategies

+1

How dealers are balancing data, instinct, and risk in today’s used car market

Oct 29, 2025

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4 min read

How dealers are balancing data, instinct, and risk in today’s used car market

Profits are holding even as SAAR is dropping, and dealers are balancing spreadsheets with street smarts to stay ahead. (3 min. read)

Anna del Villar
Nancy Dunham
Anna del Villar, +1

Daily News

October auto sales poised to decline as monthly payments rise — J.D. Power

Oct 27, 2025

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4 min read

October auto sales poised to decline as monthly payments rise — J.D. Power

Thomas King, President of OEM Solutions for J.D. Power, noted that EVs "account for 1 million of the 1.2 million-unit decline in the industry sales pace compared with a month ago." (4 min. read)

Nancy Dunham
Nancy Dunham

Dealer Strategies

+1

From selling groceries to selling Chevys: How Jacob Shepherd became a $60M dealer by 33

Oct 24, 2025

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5 min read

From selling groceries to selling Chevys: How Jacob Shepherd became a $60M dealer by 33

“My goal is always to meet the factory target—and then do at least 10% more. That’s how you stay on the radar and keep the store growing,” said Jacob Shepherd, Dealer Principal of Chevrolet of Troy. (4 min. read)

Nancy Dunham
Nancy Dunham

Dealer Strategies

+1

How one Michigan dealer turns service-lane traffic into used cars that sell

Oct 22, 2025

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4 min read

How one Michigan dealer turns service-lane traffic into used cars that sell

Sharp acquisition strategies and focus on value keeps him profitable in Q4. (3 min. read)

Nancy Dunham
Nancy Dunham

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