Hey everyone. Fresh new episode of the CDG Podcast just went live with Ted Rubin, President of ActivEngage.
We went through why dealers don’t need more leads, why the human element isn't going anywhere, and the danger from AI that dealers don’t see coming.
— CDG
Welcome to the Daily Dealer, a concise rundown of the most important automotive industry headlines that matter to car dealers, automakers, and industry insiders.

Average used car prices are up $630 year-over-year, but some models are bucking the trend:
In May, the Porsche Taycan dropped over $12K and the Tesla Model S fell more than $9K—the biggest declines on a list dominated by high-priced EVs and luxury models.
The signal: Whether it’s market oversaturation or softening new EV demand, used EVs are quickly becoming some of the best deals on the lot.

(Data source: Iseecars / CDG analysis via Joe Cecala)

1. Record growth at the Niello Company is built on hyper-fast lead responses and no missed calls

The Niello Company just hit their 28th consecutive sales record in May, with even fewer leads than before.
And here’s how:
Sub-10-minute response times
Zero missed calls
And breaking down the silos between fixed and variable ops that most dealers just talk about.
All while operating in California—a state many have called one of the toughest retail environments in the country, and one facing affordability pressures, doc fee increases, regulatory uncertainty, and civic unrest.
The Niello mindset? Market conditions are real, but they’re not an excuse to miss the mark.
Toma’s AI agents answer every call—free for 1 month.
Overwhelmed advisors? Too many missed calls?
You’re not alone… but you’re leaving revenue on the table.
Toma’s AI agents answer every inbound call 24/7, schedule appointments, and give your team hours back.
No more missed opportunities, frustrated customers, or burnt out team members.
Dealers using Toma are saving 30–40 hours of staff time per week and booking 100+ extra appointments per month.
CDG subscribers get an exclusive, no-risk 1-month free trial—claim yours today!
2. How Capitol Auto Group turned 400+ employees into used car inventory scouts

At Capitol Auto, everyone’s a buyer—and it’s working.
What this means: GM Alex Casebeer set up a four-person team to hunt private party used cars online. Think Craigslist and Facebook Marketplace.
But even beyond that squad, all 400 employees get $600 if they help land one.
As a result: They’re pulling in 100–120 units a month without the auction markup, and according to Casebeer, they’re selling quicker, with better front-end gross to show for it.
Missed yesterday’s episode of Daily Dealer Live?
CA Senate Greenlights Higher Doc Fees, latest Lithia Motors acquisition, and more
This episode is brought to you by: Nomad Content Studio
Featuring:
Dennis Gingrich, Sales & Finance Director at The Niello Company
Alex Casebeer, GM/Dealer at Capitol Subaru of Salem, Capitol Nissan of Salem
3. Banks grow auto lending share as interest rates ease, captive incentives shrink

Banks just grabbed their biggest slice of auto financing in over five years, capturing 26.55% market share in Q1, up from 24.79% last year.
Meanwhile, captive finance companies (manufacturer financing arms) dropped from 31.28% to 29.81%, losing their aggressive post-pandemic push.
The shift signals that interest rates are stabilizing and captives are pulling back on heavy incentives they used to steal market share.
For dealers: This realignment could mean fewer promotional financing rates and manufacturers scrambling for new ways to move inventory without subsidizing loans.


Auto loan access ticks up in May as lenders ease subprime standards
Access improved modestly in May, with the Dealertrack Credit Availability Index rising to 96.7 from 95.5 in April, continuing a gradual upward trend in credit availability.

Nvidia CEO eyes major growth for autonomous vehicles, robotics over the next decade
CEO Jensen Huang predicted the next few years will be "the decade of AV, robotics, autonomous machines" during a CNBC interview at the Viva Tech conference in Paris.
Did you enjoy this edition of the Daily Dealer newsletter?
Thanks for reading, everyone.
— CDG
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