Daily News
Sep 1, 2025
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2 min read
CDG News alert (1 min. read)
The Weekly
Aug 30, 2025
10 min read
Go deeper: 5 min. read
Aug 29, 2025
4 min read
“If it doesn’t help client experience or make anybody make money, we should not be doing it,” says Infiniti VP of Americas Tiago Castro. (3 min. read)
Aug 28, 2025
The Breakdown
12 min read
Automations, micro-audiences, and 55% open rates
Aug 27, 2025
In Q2 2022, just 38% of used vehicle loans carried LTV ratios above 120%. By Q2 2025, that jumped to 53%, according to TransUnion. (3 min. read)
5 min read
"I just realized that every other service manager in my company basically said yes and nodded to a $1,100 upcharge on 20 stores," said President Michael Morais. (3 min. read)
Aug 26, 2025
Aug 25, 2025
3 min read
Aug 22, 2025
CDG News alert (2 min. read)
Aug 21, 2025
The tables are turning
Aug 20, 2025
Aug 19, 2025
Customers are starting to decline recommended repairs, revealing a ceiling on how much they are willing to pay, and how much dealers can charge. (4 min read)
Aug 18, 2025
Piazza processes 32,000 to 33,000 repair orders (ROs) monthly while hitting 90% absorption at premium stores and 86% at volume stores. (4 min. read)
