Jeep has recalled more than 400,000 Grand Cherokee models over a side-airbag software issue as Stellantis works to improve quality across its product portfolio.
The details: The recall covers certain 2022-2026 Jeep Grand Cherokees equipped with Occupant Restraint Controller (ORC) modules containing software that may trigger transient door-airbag pressure sensor faults, according to the NHTSA, potentially preventing the airbags from deploying immediately during a crash.
Grand Cherokee L models account for the majority of affected vehicles, with 278,905 recalled, while standard-wheelbase Grand Cherokees make up the remaining 140,130 units, according to Car and Driver.
The recalled vehicles span the 2022-2026 model years, with Grand Cherokee L models built between the 2023 and 2025 model years.
To fix the issue, Jeep dealers will update the ORC software, with owner notification letters scheduled to be mailed between June 11 and June 19.
Why it matters: Large recalls, as we’ve reported, can create additional service-lane traffic and customer communication demands for dealers, while also putting greater focus on brand quality and owner satisfaction, especially as consumers grapple with the higher cost of vehicle ownership.
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Between the lines: The recall comes as Stellantis intensifies efforts to address quality issues across its brands, with Jeep scoring 267 problems per 100 vehicles in the 2026 JD Power U.S. Vehicle Dependability Study amid rising software-related complaints across the entire industry.
Stellantis announced earlier this year that it hired 2,000 engineers to address quality inconsistencies across its lineup, with a particular focus on Jeep, Dodge, and Ram, AutoBlog reported.
The hires are part of what CEO Antonio Filosa has described as a "reset" following the tenure of former CEO Carlos Tavares, whose cost-cutting efforts were widely criticized for contributing to quality concerns.
What they’re saying: “Antonio knew he needed to staff engineers, and he spent the money and he hired them in order to fix quality,” said Sean Hogan, chairman of the Stellantis National Dealer Council, per AutoBlog. “When you make those cuts that Tavares did, and you still want the same quality, it’s just not going to happen.”
Bottom line: The recall highlights the challenges Stellantis faces as it works to improve quality across its brands, underscoring the importance of dealers effectively managing recall repairs and customer interactions to help maintain loyalty as the automaker pursues its broader quality turnaround.
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