
Welcome to another edition of the Car Dealership Guy Podcast Recap—a rundown of key lessons from top operators, founders, and execs shaping the future of auto retail.
Today’s guest is Jimmy Douglas, Founder & CEO at Plug.
We discuss why the top used EV dealers turn inventory in 30 days instead of 59 while selling for 3% more, and the arbitrage move of stocking a competitor's EV so you capture a sale that was happening anyway.


The EV tax credits were actually suppressing used EV values, not supporting them.
The expected negative-equity bloodbath when EV credits ended didn't materialize. And Douglas actually argues that the opposite took place.
"You're shopping for an EV and you're comparing a three-year-old used one to a brand new one. But the monthly payments might be the same because you can lease a brand new one with a $7,500 subsidy. Now, if you're already worried about resale value, why would you buy the used one for the same monthly payment? And that's the exact decision people were making. So, ironically, the credits were actually suppressing the residual value of EVs."
Once the credits ended, that compression went with them, and used EV values have been recovering since.

Used EVs are selling faster than they ever have, and 12% more of them moved in Q2.
Between the overall used-car shortage from COVID-era shutdowns, affordability pressure, high interest rates, and expensive gas, used EVs are in an unusually strong position right now.
"Used EVs are in the right place at the right time for a lot of people, and they're selling as fast as they ever have."
In Q2, 120,000 used EVs sold at retail compared to 107,000 at the same time last year, and days of supply dropped from 49 to 41.

A used EV is a software asset and a computer hardware asset that happens to have four wheels.
The conventional way to evaluate a used car (aka original equipment, odometer, condition) is incomplete for an EV. Douglas says that’s because the onboard computer hardware is now a value driver in its own right.
"The onboard computer itself is driving value in our marketplace because the dealers that really understand these products know that they can sell those for more money."
As software-defined vehicles become the norm, this complexity only deepens, and the dealers who understand it earliest will be the ones pricing most accurately and selling most profitably.

The top 3 used EV retailers own 22% of the market and sell cars in 30 days instead of 59.
Also during the podcast episode, Douglas explained that density in this market hasn't fully normalized yet.
"Those EV power players, a couple hundred dealers are doing things fundamentally differently. That enables them to sell the cars about twice as fast. They have about a 30-day inventory turn time versus the average dealer takes about 59 days to sell a used EV."
He added: They're also listing for about 3% more than everyone else, and still selling faster. The common thread is actively marketing as EV experts and delivering a confident, educational customer experience when people show up.
Presented by:
1. Digital Dealer - Discover what's working in sales, service, marketing, AI, and operations Join us September 22–23 in Detroit. CDG readers: save 25% — just use code CDG25OFF at checkout. Register today @ here.
2. CDG Circles - Connect with verified dealers, join topic and OEM-specific groups, and get real-world strategies —all inside the CDG Platform. Learn more @ here.
3. Plug - If your dealership is taking EV trade-ins or looking for used EV inventory, you need to check out @ here.

Dabbling in used EVs produces worse results than not doing it at all.
Naturally, the temptation as a dealer new to the EV world is to dip a toe in, but Douglas said that data reveals that's the worst of both worlds.
"In the data that we've seen, you'll sell the cars for less money and it will take you twice as long compared to dealers that are all in on it. So, if that were me, I would rather have my floor plan allocation on a vehicle that I can sell twice as fast."
In other words, dealers with 10 or more used EVs in stock at any given time are the ones consistently cycling through at 30 days or faster and making money doing it.

The best arbitrage play right now is a franchise store stacking used EVs from competing brands.
A CDJR store with a mountain of used Teslas. A Volkswagen dealer with 30 Rivians on the lot. Counterintuitive, but it's a playbook being used nationwide.
"It's actually a really smart play because you bring customers into your store that otherwise probably were not visiting you and it gives you the opportunity to cross compare with the OEM name plate product that you're also representing, for better or worse, depending on the customer experience, but that's a tremendous arbitrage."
Douglas’ logic: Consumers are going to compare these vehicles anyway, so why not let them do it on your lot, and capture the sale either way.

Plug's data edge comes from running an auction every single weekday.
Plug’s auction runs Monday through Friday, which means the data is real-time rather than days or weeks lagged.
"We can tell you how much more two Model X's that are identical… what the market's clearing and the price that they're clearing at."
That same real-time data is available free to any dealer, and if the dealer receives the vehicle as a trade, Plug will honor the cash offer and buy it directly.

75% of the world's EVs are made in China. Plus, the big three's global business is majority international.
The U.S. market may be insulated from Chinese EVs by tariffs and legislation, but Douglas said the global market is a different story entirely.
"My heart goes out to those [Detroit] companies. They had to weather these administrative swings back and forth on whether or not electrification is a priority or not in this country. Meanwhile, one in every three vehicles sold outside of the U.S. now is electric. And 75% of the global supply of EVs are made in China."
Why this matters: Over 61% of the Big Three's global deliveries happen outside the U.S., making the question of what that business looks like at the end of the decade, as Chinese EVs continue to take market share internationally, one nobody can really answer with confidence.

Autonomous vehicles expand service offerings more than they do shrink them.
The conventional fear is that EVs and AVs shrink fixed ops because the vehicles require less maintenance.
"I actually think the sensor calibration component of it will be huge. Think about the liability implications. Who's liable if an AV crashes into somebody? Is it the OEM? Is it the network on which the AV was dispatched? Is it the owner of the vehicle? And how do you ensure that the equipment is properly calibrated so that the sensors and the cameras and the software are all working in unison to guarantee absolute safety?"
His point: AV depots will need cleaning, charging, tire replacement, sensor calibration, and interior swaps at a pace that far exceeds conventional vehicle maintenance. Meaning, the dealers with technicians, space, and proximity to where those vehicles operate will have the opportunity to capture those if interested.

The second half of 2026 will have roughly twice as many used EVs in the market as the first half.
About 1.1 million used EVs are expected to return over a three-year window, and the volume accelerates significantly in the back half of this year.
"There'll be about twice as many used EVs in this market in the second half of 2026 as there were in the first half."
For dealers who have already built the expertise, the supply chain, and the marketing presence around used EVs, that’s another opportunity. For everyone else, Douglas said it's a deadline to decide whether they're in or out.













