Driving the news: A Toyota salesman went viral on TikTok after exposing his dealership's desk covered in spare keys that should have been given to customers who already bought their cars.
For context: The TikTok user Cars 4 Sale (@toyota4sale) showed dozens of Toyota key fobs, claiming these belong to vehicles already sold but delivered with only one set of keys. He blames salespeople who "forgot to check or they don't want to check" for spare keys during handovers.
WHY IT MATTERS
Missing spare keys can create real headaches for buyers. Replacement key fobs cost anywhere from $50 to $1,000 depending on the model, and customers worry about security risks or getting stranded if their primary key fails.
What we're watching: The video, with nearly 218,000 views, was first spotted by Motor1, and sparked debate about whether this is incompetence or intentional profit-making. Some commenters suspect dealerships deliberately withhold keys to charge for replacements later, though poor systems and staff oversight seem more likely culprits.
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