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Hey everyone,
Our Dealership Mergers and Acquisitions Tracker, covering acquisitions from the beginning of the year to today, is here!
It’s a live, updated document packed with the biggest purchases in the U.S., with insights and interviews from the people who made them.
Bookmark it to stay up to date on the movers and shakers shaping the retail auto industry. 100% free to read.
— CDG
First time reading the CDG Newsletter?
How Ed Roberts built a mobile vehicle service empire at Bozard Ford
Bozard Ford is running one of the most dialed-in mobile service programs in the country.
COO Ed Roberts built a fleet of 46 mobile units that travel up to 300 miles, writing thousands of repair orders each month. And to staff them, he hires from industries like HVAC and pool service, where working in someone’s home is second nature.
The goal is to eliminate the friction that keeps customers from booking service in the first place.
Big picture: Roberts is treating mobile like a real business unit (with its own P&L, metrics, and training), and the result is stronger loyalty, faster growth, and a whole lot less waiting in service lounges.
In a tough lending environment, this GM’s hands-on approach moves the needle
At Victory Honda Jackson, Chase Channell doesn’t flinch when a customer walks in with a 450 credit score. He grabs a calculator and starts working the deal himself—just like he does 80–90% of the time.
And Channell sees every tough deal as a training moment. He prints real credit profiles for team meetings, challenging his staff to think through the structure before revealing how the deal actually got done.
Bottom line: Channell’s hands-on style is helping his store average 110 cars a month by working deals most managers write off.
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Service and parts operations put Ontario dealership on path to record year
New Roads Mazda in Ontario, Canada is on pace for a record year, and fixed ops is leading the charge.
After setting new highs last year, the service department hit another monthly record in June. And GM Curtis Biggs credits tight expense control, strong tech productivity, and a sharp focus on customer experience.
Between the lines: The store leans on video MPIs, secret shopping competitors, and outreach to new residents to keep bays full and service levels high.
At the end of the day, tariffs may be out of their hands, but Biggs is betting that consistent execution and great service will keep New Roads growing, no matter what the market throws at them.
Top EV analyst on market pressures: ‘The training wheels are coming off’
The recent repeal of federal EV tax credits and the move to block California’s gas car ban are forcing automakers to reassess their EV timelines.
Honda, Nissan, Ford, Toyota, Stellantis, and even Ferrari are delaying or canceling EV launches.
By the numbers: EV sales growth slowed to just 10% last year, and Bloomberg NEF now forecasts 14 million fewer EV sales through 2030 than previously expected.
Zooming out: Cox Automotive analysts say the EV market isn’t collapsing, but the training wheels are coming off. From here, success will hinge on real consumer demand, stronger infrastructure, and product experiences.
Ford recalls 694,000 vehicles as fuel injector risk grows
Ford has now issued 90 recalls in 2025—surpassing GM’s single-year record with six months still to go.
The latest covers nearly 700,000 Bronco Sport and Escape models over fuel injectors that could leak and cause fires, with an estimated $570 million cost to fix it.
It follows another recall just last week involving 850,000 vehicles for fuel pump issues.
Looking ahead: Ford’s recall count is climbing fast, and while sales are still strong, the growing number of safety-related fixes is putting pressure on margins, customer trust, and dealer operations.
Missed yesterday’s episode of Daily Dealer Live?
Presented by
Glenn Lundy on scaling pitfalls, Swickard Auto’s big real estate move
Featured guests:
Jeff Swickard, CEO of Swickard Auto Group
Glenn Lundy, President of 800% Elite Automotive Club
Tariffs force Volvo to pull several models from U.S. market.
How Checkered Flag Jaguar Land Rover is building a faster, leaner used car pipeline
VW resumes full exports of ID Buzz to U.S. amid market challenges
Uber partners with Lucid Motors, Nuro to deploy 20,000 robotaxis
New auto loan interest tax deduction takes effect, but may offer limited relief — study
