Dealers navigate data, Toyota under the microscope, Detroit 3 retools EV plans

Hey everyone. I recently got a DM from an employee at a CarMax store who said that 400 workers will get cut or transferred from the company’s home-delivery team. Wow — that was short-lived.

What do you think… is home delivery dead or is it just tough to get right?

— CDG

1. Less than 33% of dealers are happy with their data insights

Dealerships are sitting on a goldmine of untapped potential in their customer data, but getting real value from this information is complex.

What’s happening: A new study from Cox Auto examines the factors preventing dealerships from getting the real benefits of data-driven insights, including data quality issues, vendor reliability, and the lack of skilled personnel.

Although these issues are shared by many, the best dealers are overcoming these challenges by using proactive measures … Read more

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2. Toyota facing scrutiny ahead of critical earnings report

The cracks are beginning to show in Toyota's once-impenetrable armor.

Driving the news: A series of missteps, including declining sales, safety scandals, and production hiccups, have tarnished the automaker's stellar reputation.

As it prepares to release its earnings report, the world will be watching to see if the world's largest automaker can right the ship ... Read more

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3. Detroit 3 pull back on EV production to cope with market realities

While Detroit’s automakers say they're committed to electrification, in reality, they want to make profits, and the easiest way to do that is build products customers want to buy.

And with EV sales growth falling short of expectations and automaker profits taking a hit, GM, Ford, and Stellantis are being forced to make tough decisions about their EV ambitions… Read more

• GM reveals the new Chevy Corvette with 1,000-plus horsepower.

• Tesla analyst nearly crashes while using Full Self-Driving.

• A German antitrust body gives the green light to the VW-Rivian joint venture.

• Range Rover is charging ahead with its second EV out for testing.

• Tesla recalls 1.8 million vehicles because of hood problem.

Thanks for reading everyone.

— CDG